Loading...

Testimonials

Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.

If you feel we’ve gone above and beyond in supporting you through this difficult time, or would simply like to reach out and say thanks, contact us to share your thoughts or submit a testimonial below. It means the world to us to hear from you and know that we’ve made a difference.



Submit a Testimonial
 
 
 
 

Angelette (Angel) Rawls-Bannister helped our family through the difficult decision-making process of choosing cremation options with professionalism, compassion, warmth, and kindness. Pumphrey's Funeral Home is an incredible community resource that we would highly recommend to anyone. Thank you for providing the support we needed. We are very grateful.

Lisa Reichenbach Mahoney

September 08, 2023

Our family wishes to thank Angel for the awesome job she did helping us with my brother Ernst's funeral. She was attentive to our needs, caring and supportive. Everything went as planned and she displayed a high level of professionalism throughout the process.

Eddy Wolff

August 31, 2023

Could not be more pleased with Pumphrey's for my mothers funeral and burial services. I cannot recommend this place without making a special note to commend/recommend Shelby Kelley. Shelby went above and beyond, providing hands on care and services, for what could have been an unpleasant experience. Shelby was able to provide white glove, personalized service making a already difficult experience tolerable. Thank you Shelby and Pumphrey's!

Chris Ortlieb

April 01, 2023

The kindness, thoughtfulness and support given to me by Will while arranging for my husband's cremation made a huge difference in lessening the grief I felt by his passing. I was helped to chose exactly what I wanted for him after being given all the options. It made his cremation ceremony a more personal event in which I felt I had helped him finally get to compete peace after his suffering had ended. Also, my final memory of him will be something I will cherish for the rest of my life.

Cynthia Eisler

May 14, 2019

We were very satisfied with all the services provided by Mr. Stephen Mello and Robert A. Pumphrey Funeral Home. They were thorough, professional, and a calming guiding light through the dark sad days.

-

Pumphrey’s was wonderful during a very difficult time, especially the young man who came to collect my loved one.

-

Shelby and David were exceptional. The gentlemen who came to transport my mother were caring and gracious.

-

They helped me through a difficult time. I could not have asked for more. They are the best.

-

Excellent service all around! Natalie went above and beyond! Everything went so smoothly. The whole staff was amazing!

-

The careful, tender, professional care was greatly appreciated.

-

This was my only such experience. It could not have been better. Thank you.

-

We were quite favorably impressed with all aspects of our dealings with Pumphreys and are grateful for the comfort and ease they added to our traumatic experience.

-

Services provided were excellent and the professionalism and empathy displayed by the staff was superb and much appreciated!

-

Everyone was so warm and compassionate. I was very happy to leave my husband in their care.

-

Natalie was wonderful.

-

I can’t remember the name of the gentleman who helped us, but he was really wonderful and made sure that everything was perfect.

-

The entire staff was exceptional.

-

Outstanding service by great people. Kind, gentle, understanding and helpful.

-

The funeral home and staff were experienced, knowledgeable and offered valuable recommendations. Overall satisfied with our experience. Just keep doing the good work.

-

I want to let you know how extremely professional, compassionate and responsive Stephen, Eric and the entire team was from beginning to end.

-

Everything was done well. Pumphrey’s made a difficult time manageable and stress-free.

-

Angel was very compassionate and explained everything in a professional manner. She is an outstanding employee.

-

Stephen Mello and William are outstanding examples of sincere care and pride that they give to the families they are entrusted with. Elegant gentlemen, who blessed me through a very sad time. God bless them.

-

Our family has always had outstanding service from Pumphrey Funeral Home in Bethesda, Maryland since the 1950’s. They are kind and understanding of how a person feels during a very sad and emotional time. My mother passed in NJ and the transfer of mom to MD was professional and smooth.

-

The gentleman who picked up my mother from Sunrise was wonderful – compassionate and respectful.

-

Everyone was very satisfied by the service.

-

Excellent team.

-

The staff was personable and spoke to us in a dignified manner.

-

I have been an ordained minister for over 40 years. Pumphrey’s has been one of the most professional and caring funeral homes I have ever dealt with.

-

The experience was perfect – no improvement is needed!

-

Everything was handled with complete dignity and respect. I cannot think of any area that needs improvement.

-

Very pleased and satisfied.

-

Natalie was very professional – communication was outstanding, seamless from start to finish.

-

Very professional and helpful.

-

Our choice in choosing the Rockville Pumphrey Funeral Home proved to be an excellent one. Stephen and his staff exemplified the highest level of genuine compassion, professionalism, patience and care.

-

The Robert A. Pumphrey Funeral Home (Rockville, MD) has provided services for 5 family members since 2014. The fact that I go to Pumphrey this often is a testament to the high esteem in which I hold Pumphrey Funeral Home and their staff.

-

Quick Links

Home
Planning Ahead
Obituaries
Contact Us
Facebook

Our Locations

Bethesda-Chevy Chase, Inc.
7557 Wisconsin Avenue
Bethesda, MD 20814
Phone: (301) 652-2200
Fax: (301) 656-2210
Map & Directions

Rockville, Inc.
300 W. Montgomery Avenue
Rockville, MD 20850
Phone: (301) 762-3939
Fax: (301) 217-0377
Map & Directions

Serving the Communities of:

Bethesda, Rockville, Gaithersburg,
Washington D.C., Potomac,
Kensington, Chevy Chase,
Germantown, and all of
Montgomery County, Maryland.

© Robert A. Pumphrey Funeral Homes
Crafted with care by Frazer Consultants & TA

Privacy Policy & Terms of Use | Accessibility