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Testimonials

Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.

If you feel we’ve gone above and beyond in supporting you through this difficult time, or would simply like to reach out and say thanks, contact us to share your thoughts or submit a testimonial below. It means the world to us to hear from you and know that we’ve made a difference.



Submit a Testimonial
 
 
 
 

Angelette (Angel) Rawls-Bannister helped our family through the difficult decision-making process of choosing cremation options with professionalism, compassion, warmth, and kindness. Pumphrey's Funeral Home is an incredible community resource that we would highly recommend to anyone. Thank you for providing the support we needed. We are very grateful.

Lisa Reichenbach Mahoney

September 08, 2023

Our family wishes to thank Angel for the awesome job she did helping us with my brother Ernst's funeral. She was attentive to our needs, caring and supportive. Everything went as planned and she displayed a high level of professionalism throughout the process.

Eddy Wolff

August 31, 2023

Could not be more pleased with Pumphrey's for my mothers funeral and burial services. I cannot recommend this place without making a special note to commend/recommend Shelby Kelley. Shelby went above and beyond, providing hands on care and services, for what could have been an unpleasant experience. Shelby was able to provide white glove, personalized service making a already difficult experience tolerable. Thank you Shelby and Pumphrey's!

Chris Ortlieb

April 01, 2023

The kindness, thoughtfulness and support given to me by Will while arranging for my husband's cremation made a huge difference in lessening the grief I felt by his passing. I was helped to chose exactly what I wanted for him after being given all the options. It made his cremation ceremony a more personal event in which I felt I had helped him finally get to compete peace after his suffering had ended. Also, my final memory of him will be something I will cherish for the rest of my life.

Cynthia Eisler

May 14, 2019

Great staff – caring and attentive.

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All the employees I encountered were caring and helpful.

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Outstanding in all aspects.

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Our beloved father looked amazingly peaceful.

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Pumphrey’s is the BEST! I can’t imagine any way they can improve their service; they are that good!

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The man who picked up my mother after her death was wonderful, kind, caring, patient, and respectful.

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The family was exceptionally pleased, and the guests mentioned how great the experience was.

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Our experience with Pumphrey’s was pleasant and respectful. They truly cared about the whole process from start to finish. All involved were excellent and respectful.

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My brother called and spoke with Eric as part of a "pre-need consultation" advertised on their website. Eric was very professional, helpful, and informative. This type of encounter was key in our choice of Pumphrey’s.

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Mark was very caring and wonderful to work with during this sad time. We really appreciate his kindness.

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I would not have been able to have planned the beautiful ceremony if Eric had not helped. He was kind and thoughtful and got me through everything.

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They made this difficult time so much easier for us… thank you!!

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I am very grateful for the care we received. Rob explained all the details and answered our questions. He was prompt in his responses via phone and emails. I also wanted to thank Pumphrey and especially Mark and Rob for taking great care of my mother. She looked very natural, and it was very important. Both Rockville and Bethesda locations were impeccable. I think Pumphrey Funeral Home did an outstanding job. They were caring, understanding and professional. I am very grateful that we made the right choice. Thank you.

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I was very impressed with your staff. They were so nice and understanding and very responsive to me and my family. Thank you so much again for what you do!

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Pumphrey was professional and caring throughout the whole process. I was very happy with the responsiveness to the situation and in particular the guidance that Natalie provided. My mother passed at 11 pm and the hospital gave us 4 hours to move out!! Pumphrey showed up in about an hour. Natalie answered all of our questions and presented the services in a very clear and respectful way. Overall, I couldn't have been more impressed with the service we received from Pumphrey’s.

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Our Locations

Bethesda-Chevy Chase, Inc.
7557 Wisconsin Avenue
Bethesda, MD 20814
Phone: (301) 652-2200
Fax: (301) 656-2210
Map & Directions

Rockville, Inc.
300 W. Montgomery Avenue
Rockville, MD 20850
Phone: (301) 762-3939
Fax: (301) 217-0377
Map & Directions

Serving the Communities of:

Bethesda, Rockville, Gaithersburg,
Washington D.C., Potomac,
Kensington, Chevy Chase,
Germantown, and all of
Montgomery County, Maryland.


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Crafted with care by Frazer Consultants & TA

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