Welcome to the Robert A. Pumphrey Funeral Home mobile website.

For our Bethesda location please call us at 301-652-2200
For our Rockville location please call us at 301-762-3939
Or you can email us

Thank you


What to Do when Death Occurs

When a death occurs in your family, you will be faced with important tasks and decision-making during a very difficult time. You may not know what to do or when to begin making arrangements. Bearing the responsibility can be overwhelming. Remember that you are not alone. The Robert A. Pumphrey Funeral Home is available 24 hours a day, 365 days a year to assist you with the details and offer our guidance. We have compiled the following list to help guide you through the steps you will need to take when a death has occurred. Your funeral director will help coordinate all of the details when you meet for an arrangement conference.

  1. After a death has occurred, notify The Robert A. Pumphrey Funeral Home by calling 301-652-2200. The following are some questions that we may ask when you call:
    • What is the full name of the deceased?
    • What is the location of the deceased (Hospital, Nursing Facility or Residence)?
    • What is your name, address and telephone number?
    • What is the name, address and phone number of the next-of-kin?
    • Is there a pre-arranged funeral plan? (If yes, what is the plan name or number?)

    We will then set an appointment time for you to come to the funeral home to complete the details of the funeral arrangement. We will ask you to bring in some items and information that will be necessary to complete the arrangement. These items will include:

    • Clothing for the deceased
    • Social security number of the deceased
    • The deceased's birth date and city and state of birth
    • The deceased's parents names, including mother's maiden name
    • Information about the deceased's education
    • Marital status of the deceased
    • Veteran's discharge papers or Claim Number
    • A recent photograph of the deceased
    • Pre-arrangement paperwork (if applicable)
    • Cemetery lot information (if applicable)
  2. Contact your clergy. Together we will decide on a time and place for the funeral or memorial service (the services may be held at the funeral home).  These are just my initial comments at first look.
  3. The funeral home will assist you in determining the number of copies of the death certificates that you will need and will order them for you
  4. Make a list of family, friends and business colleagues, and notify each by phone. You may wish to use a "branching" system: make a few phone calls to other relatives or friends and ask each of them to make a phone call or two to specific people
  5. Decide on an appropriate charity to which gifts may be made (church, hospice, library, organization, school)
  6. Gather obituary information, including a photo, age, place of birth, cause of death, occupation, college degrees, memberships held, military service, outstanding work and a list of survivors in the immediate family. Include the time and place of the funeral services. The funeral home will usually write the obituary and submit it to the newspaper(s)
  7. Arrange for family members and/or close friends to take turns answering the door or phone. Keeping a careful record of visitors and flower deliveries will make it easier to thank people later on
  8. If Social Security checks are deposited automatically, notify the bank of the death
  9. Coordinate the food supply in your home for the next several days
  10. Delegate special needs of the household, such as cleaning, food preparation, etc., to friends and family who offer their help
  11. Arrange for child care, if necessary
  12. Arrange hospitality for visiting relatives and friends
  13. Select pallbearers and notify the funeral home. (People with heart or back difficulties may be named honorary pallbearers)
  14. Plan for the disposition of flowers after the funeral (to a church, hospital or rest home)
  15. Prepare a list of distant friends and relatives to be notified by letter and/or printed notice
  16. Prepare a list of people to receive acknowledgments of flowers, calls, etc. Send appropriate acknowledgments, which may be a written note, printed acknowledgments, or both. Include "thank yous" to those who have given their time, as well
  17. Notify insurance companies of the death
  18. Locate the will and notify the lawyer and executor
  19. Carefully check all life and casualty insurance and death benefits, including Social Security, credit union, trade union, fraternal, and military. Check on possible income for survivors from these sources
  20. Check promptly on all debts and installment payments, including credit cards. Some may carry insurance clauses that will cancel them. If there is to be a delay in meeting payments, consult with creditors and ask for more time before the payments are due
  21. If the deceased was living alone, notify the utility companies and landlord and tell the post office where to send the mail
  22. Your Funeral Director will prepare the necessary Social Security forms.


Location

Bethesda-Chevy Chase, Inc.

7557 Wisconsin Ave
Bethesda, MD 20814-3501
Phone: 301-652-2200
Fax: 301-656-2210
Maps & Directions

 

Rockville, Inc.

300 W. Montgomery Ave
Rockville, MD 20850-2805
Phone: 301-762-3939
Fax: 301-217-0377
Maps & Directions







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Cremation Overview

Throughout history, many cultures have chosen cremation as a method of caring for the dead.  In fact, cremation is still a time honored tradition in many European and Eastern countries.  The number of Americans choosing cremation has increased significantly over the past decade. Cremation is simply the process of reducing a body to bone fragments through intense heat. 

Robert A. Pumphrey, Sr. was on the forefront of cremation in American funeral service. He witnessed cremations overseas during World War II and brought his increased understanding of cremation back to the funeral home. In the late 1980's Robert A. Pumphrey, Sr. constructed a crematorium at our Bethesda location as he foresaw the rise in popularity of cremation. 

We are the only funeral home in Montgomery County that has their own crematorium on premises. This enables us to be able to control the process from start to finish.  Our crematory staff is professionally trained by the manufacturer and handles each cremation with the utmost care.  All of this gives our families peace of mind knowing their loved one never leaves our care. 

Contrary to what some believe, cremation does not limit choices, but, in fact, increases one's options. Cremation is a process which is performed in a respectful and dignified manner and can be memorialized in many ways. 

Cremation and Funerals

Cremation is a form of disposition, just as burial is. Choosing cremation neither eliminates nor does it require a funeral service. Traditional or contemporary services may be planned before or after the cremation process. A funeral service followed by cremation may be exactly the same as a funeral service followed by ground burial. 

Cremation Following a Funeral Service is just like a traditional funeral service except it is followed by cremation in lieu of a procession to the cemetery. Following the visitation, service or ceremony, and eventual cremation, the cremated remains can be buried, properly scattered, or returned to the family for safe keeping. 

Cremation Preceding a Funeral Service is like a funeral, only it is a service of remembrance without the body present. Often the urn, pictures and other personal items will be on display to serve as a focal point for the memorial service. Even when cremation is selected before the service, there will be a time for immediate family to spend time with their loved one. This is a very important step in acknowledging that the death has occurred. This is also a time for the immediate family to say goodbye.

Cremation without Service is the prompt cremation following death, without a formal funeral or memorial service. Like with a cremation preceding a funeral service, the immediate family will have time to spend with their loved one prior to the cremation.

With every cremation there will be two selections that need to be made. The first is what the deceased will be placed in prior to the cremation; this is in lieu of a burial casket.  We have a variety of cremation caskets to choose from, which look very similar to burial caskets but are constructed differently for cremation, and an alternative container that may be considered. Our crematorium requires the minimum of an alternative container. Whatever is selected is what the family will view their loved one in prior to the cremation.

The second selection is what the cremated remains will be placed in after the cremation. We carry a wide variety of urns that are constructed for permanent memorialization and a variety of urns for temporary memorialization prior to scattering. Urns are constructed of metal, stone, wood, ceramics and biodegradable materials. Many of the urns may be personalized. If an urn is not selected, the cremated remains will be returned in a temporary container constructed of cardboard.



Cremation Merchandise

With every cremation there will be two selections that need to be made. The first is what the deceased will be placed in prior to the cremation; this is in lieu of a burial casket. We have a variety of cremation caskets to choose from, which look very similar to burial caskets but are constructed differently for cremation, and an alternative container that may be considered. 

The second selection is what the cremated remains will be placed in after the cremation. We carry a wide variety of urns that are constructed for permanent memorialization and a variety of urns for temporary memorialization prior to scattering. If an urn is not selected, the cremated remains will be returned in a temporary container constructed of cardboard.

 

Cremation Caskets

Cremation Caskets & Alternative Containers

Our cremation caskets are made of the same quality wood that our burial caskets are made from. The difference is that the cremation casket is designed specifically to be cremated. Any wooden burial casket could also be selected for cremation; however, cremation caskets are not constructed for burial. 

Our alternative container is constructed of both composite and solid wood components. There is no law requiring the purchase of a casket for cremation; however, our crematory does have a minimum requirement of an alternative container for cremation.  

» Click here to view our Cremation Caskets

» Click here to view our Alternative Containers

 

Urns

Urns

Urns are constructed of metal, stone, wood, ceramics and biodegradable materials. Many of the urns may be personalized. 

» Click here to view our urns

 

Urn Vaults

Urn Vaults

Urn Vaults are protective containers in which urns are commonly placed. In many cases, where families desire to bury the urn-encapsulated remains of their loved one, cemeteries will require the use of an urn vault. Much like burial vaults for caskets, urn vaults protect the urn from being crushed, and protect the ground above them from caving in over time.

» Click here to view our urn vaults

 

Flowers

Flowers

Our staff can assist with floral tributes from family and friends. A wide variety of selections are available that can be displayed at the service, ceremony or visitation.



Service Packages

Below are our service fees associated with of our four basic types of funeral and cremation services. The service fees provided are based on all services being selected. There may be variations to each of the services and accordingly to the service fees. What is not included in the service fee is merchandise (caskets, vaults, cremation caskets, vaults, etc…) or cash advance items (death certificates, flowers, death notices, etc…).

Traditional Funeral Service $6,360
Transfer of remains to funeral home $410
Embalming $750
Other preparation of the body $375
Basic services of funeral director & staff $3,100
Use of facilities for viewing $550
Use of facilities & staff for funeral ceremony
(or Coordination & direction of funeral ceremony
at location other than funeral home)
$600
Hearse $425
Flower Coach
(or Flower Disposal when Flower Coach is not used)
$150
 
Cremation Following Funeral Service $6,810
Transfer of remains to funeral home $410
Embalming $750
Other preparation of the body $375
Basic services of funeral director & staff $3,100
Use of facilities for viewing $550
Use of facilities & staff for funeral ceremony
(or Coordination & direction of funeral ceremony
at location other than funeral home)
$600
Hearse $425
Flower Coach
(or Flower Disposal when Flower Coach is not used)
$150
Crematory Fee $450
 
Cremation Preceding Funeral Service $6,060
Transfer of remains to funeral home $410
Other preparation of the body $375
Basic services of funeral director & staff $3,100
Use of facilities for viewing $550
Use of facilities & staff for funeral ceremony
(or Coordination & direction of funeral ceremony
at location other than funeral home)
$600
Hearse $425
Flower Coach
(or Flower Disposal when Flower Coach is not used)
$150
Crematory Fee $450
 
Cremation No Service $3,960
Transfer of remains to funeral home $410
Basic services of funeral director & staff $3,100
Crematory Fee $450

*A full list of services and merchandise, as well as casket and vault prices are available at each of our funeral homes.



Funeral Merchandise

When planning a funeral, one of the many decisions that must be made is where the final resting place will be. The final resting place will determine what selections will need to be made. These selections may include caskets, vaults or urns. We will educate you on all of your options and we will help you make appropriate selections that will be representative of your loved one.

 

Caskets

Caskets

Selecting a casket is a very personal decision. Caskets are made in a wide variety of styles and materials. Most caskets are made of wood or metal. Wooden caskets are often selected for their warmth and beauty. Metal caskets are often selected for their durability and unique finishes. The cost of the casket is primarily determined by the material the casket is made of. 

» Click here to view our caskets

 

Vaults

Vaults

Most cemeteries require that caskets be placed in an outer burial container capable of withstanding the weight and pressure of the earth above and surrounding the container. Vaults are constructed of high-quality structural concrete that is bonded with high-impact thermoformed plastics and may also include an interior liner made of stainless steel, copper or bronze. 

» Click here to view our vaults

 

Flowers

Flowers

We can assist with floral tributes from family and friends. A wide variety of selections are available that can be displayed at the visitation, service or ceremony. Please call us to place an order. 



Welcome to the Robert A. Pumphrey Funeral Home mobile website.

For our Bethesda location please call us at 301-652-2200
For our Rockville location please call us at 301-762-3939
Or you can email us

Thank you